We have taken numerous actions to protect customers, staff, and suppliers from risk of infection including having office staff work from home and increased social distancing in our production area amongst many other measures.
At present Tinyme has not been affected by government mandated shutdowns and continues to promptly dispatch orders out of our Australian Studio. Our shipping partners are continuing to operate so we are able to ship cute personalized products to our US customers at this point in time.
We are monitoring delivery times and have seen some significant delays at times as much as 1-2 weeks additional to expected, and have therefore decided to suspend our rush order service for the time being. We have adjusted our published standard delivery time estimates to reflect recent experience as best we can, but appreciate your patience if there are unforeseen delays.